Important Notice
ViberNet wishes to clearly inform all customers and stakeholders that we are not a licensed Internet Service Provider (ISP). Please read the full declaration below.
Not a Licensed ISP
ViberNet is not a licensed Internet Service Provider (ISP) under the Department of Telecommunications (DoT), Government of India.
We do not hold an ISP Category A, B, or C license.
Channel Partner of Fab Five Network Private Limited
ViberNet operates as an Authorized Channel Partner of Fab Five Network Private Limited, which is a duly licensed Internet Service Provider under DoT.
All internet services, bandwidth, and IP resources are provided under the ISP license of Fab Five Network Private Limited.
Our Role
At ViberNet, our scope is limited to the following:
Customer Acquisition
Onboarding new subscribers and completing KYC on behalf of the licensed ISP.
CPE Installation
Installing and configuring Customer Premises Equipment — ONTs, routers, and cabling.
Last-Mile Connectivity
Building and maintaining the fiber and wireless links that reach your premises.
Field Support
Routine network maintenance and field-level customer support across our coverage area.
We do not independently provide or operate internet services. Instead, we enable customer access to the licensed ISP's network.
Customer Relationship
- All subscribers connected through ViberNet are legally customers of Fab Five Network Private Limited
- Payments made to ViberNet are collected on behalf of the licensed ISP.
- Service obligations, data compliance, and lawful interception responsibilities remain with Fab Five Network Private Limited.
Liability
ViberNet is not responsible for statutory ISP compliance obligations.
Our responsibility is limited to installation, network upkeep, and ensuring smooth customer support as per the scope of a channel partner.