Ask anyone in the valley what happens to their internet during the first heavy snowfall of chillai kalan, and you'll hear the same story: the connection dies with the first snapped branch, and it stays dead until a crew can restring the cable — sometimes days later. This isn't bad luck. It's a design decision, and it's the single biggest reason ViberNet exists.
The problem with wires in the air
Most ISPs in Kashmir string their cables overhead — pole to pole, tree to tree, building to building. It's fast and cheap to deploy. It's also the first thing to fail in winter: snow load snaps lines, falling branches take out whole streets, and repair crews can't reach breaks through blocked roads. Every winter, the same network gets rebuilt, and every winter customers pay for downtime with their work, their classes, and their evenings.
What we do differently
- Underground fiber routes — our core network runs below the frost line, where snowfall, wind, and falling trees simply can't reach it.
- Battery-backed nodes — Kashmir's power grid fluctuates most in winter, so every network node carries battery backup that rides out grid cuts.
- Local routing — our core is hosted in Srinagar. Your traffic doesn't detour through Delhi, which keeps latency under 15 ms even when long-haul links are congested.
- Same-day field response — our engineers live here. When something does need fixing, the crew is minutes away, not a state away.
Engineering for the worst month, not the average one
A network that works eleven months a year is not a working network — winter is exactly when homes need connectivity most, because it's when roads close, schools shift online, and families depend on video calls. So we spec everything for January: cable depth, node power budgets, spare-parts stock, and crew rosters. The result shows in our uptime: 99.9% across all seasons, including the ones that take other networks down.
See if your street is covered
Our underground network grows every month. Check your pincode on the homepage — if we haven't reached you yet, registering your interest genuinely moves your area up the rollout list.